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Contact Policy – Zempica LTD
At Zempica LTD, we are committed to providing clear and effective communication to our customers. If you have any questions, requests, or concerns, please feel free to reach out to us using the details below.
Contact Email
You can contact us by email at holdingboutique97@gmail.com
We aim to respond to all inquiries within 24 to 48 business hours.
Registered Company Address
Zempica LTD
71-75 Shelton Street
Covent Garden
London, ENG, WC2H 9JQ
United Kingdom
Please note: This is our registered address. No returns or customer visits should be made to this address unless explicitly instructed.
Order or Product Assistance
If you need help with an order, modification, cancellation, or tracking update, please contact us as soon as possible at our support email above. Make sure to include your order number for faster processing.
Returns & Exchanges
Returns must be requested by email before being accepted. We will provide return instructions and the appropriate address depending on your location.
For full return terms, please refer to our Return Policy.
Customer Service Hours
Monday to Friday: 9:00 AM – 6:00 PM (UK time)
We do not process customer requests on weekends or UK public holidays.